Which service level fits my project?
Budget is designed for internal content and further processing. Standard combines specialist translation, specialist editing and two quality checks. Premium adds your own translation memory to a multi-step workflow. We advise you based on your content. Service levels in detail ↗
Is there a minimum order value?
Yes. The minimum order value is €75 per language pair. Prices exclude VAT for clients in Germany. For small amounts of content, the price also reflects the administrative work involved.
How quickly can you deliver?
Turnaround depends on volume, requirements, languages and availability. Smaller texts can be handled quickly; for large or multilingual projects, we coordinate parallel teams where needed. Your quote confirms the delivery date. Delivery times & urgent projects ↗
How can we save on follow-up translations?
Premium makes translated segments reusable in your company's own translation memory. Suitable follow-up projects can save up to 50% in translation costs. The actual potential depends on the matching content. Translation memory & volume discounts ↗
Which files can we send?
We work with common Office formats, PDF, HTML, XML, SQL, JSON, PHP, WordPress content and printouts. The enquiry form supports TLS-encrypted uploads of up to ten files: a maximum of 25 MB per file and 100 MB in total. Accepted formats are listed beside the upload field. Archives such as ZIP or SIT and executable files cannot be uploaded there. For other formats or larger amounts of data, we agree a suitable transfer method with you. Files, layout & data transfer ↗
How do you keep our content confidential?
Project-specific access rights, secure storage in Germany and individual confidentiality agreements help protect your data. Our quality management is ISO 9001 certified; our information security management is ISO 27001 compliant. Quality & confidentiality ↗